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Registration
- Can I register for both the VELTRA Travel Agent Program and Affiliate Program?
- Can I still sign up for the Travel Agent Program even if I don't have an IATA number?
- Do you send payments to individual agents who work for a larger company?
- How will I know if my application to the Travel Agent Program has been approved?
- If I am a part of a larger agency, whom do I ask about receiving my commission?
- If I own a travel agency and have multiple travel agents working for me, is it possible to make an administrator account and have multiple agent accounts under it?
- Is there any cost to join the Travel Agent Program?
- Is there anything I can do if my application to the Travel Agent Program is denied?
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Payment
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Booking & Reservations
- Are we allowed to make our own changes to our client's voucher?
- Can I arrange a Familiarization (FAM) tour though VELTRA?
- Can I offer discounts to my clients?
- Can I raise the price of an activity for my client?
- Do we get a Travel Agent discount if we want to place a reservation for ourselves?
- If an activity is cancelled, how long does it take for a refund to be processed?
- If I call in to make a booking, can I still get the commission?
- When booking on behalf of client, what information is usually required?
Popular Articles
- Is there anything I can do if my application to the Travel Agent Program is denied?
- Can I still sign up for the Travel Agent Program even if I don't have an IATA number?
- Is there any cost to join the Travel Agent Program?
- How will I know if my application to the Travel Agent Program has been approved?
- Are there any alternatives if I do not qualify for the Travel Agent Program?
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